All Oyku Gourmet Sauces are crafted in Australia using carefully sourced premium A-Grade Australian pistachios and Turkish hazelnuts for the highest quality flavour.

Yes. All Oyku Gourmet Sauces are manufactured in facilities that follow strict HACCP (Hazard Analysis and Critical Control Points) guidelines. This ensures our pistachio and hazelnut sauces, and other products are produced, stored, and packaged under the highest international food safety and quality standards.

Yes! We currently ship to all states and territories within Australia using trusted courier partners.

At this stage, we ship only within Australia. We are working on expanding to international delivery soon.

Shipping cost is $10.50 flat rate across Australia. We also offer free shipping on orders over $99 - just use the code SHIP99 at checkout.

Orders are processed within 1–5 business days depending on production cycles. We deliver via Australia Post. Standard delivery times vary depending on your location:

• Metro areas: 2–5 business days

• Regional areas: 5–10 business days

• Express: 1–3 business days

You will receive a tracking number once your order has shipped.

Yes — you can cancel your order within 12 hours of purchase if it has not yet been shipped. Please email info@oyku.com.au immediately with your order number.

Because our sauces are food products, we do not accept returns for change of mind.

If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue. We will arrange a replacement or refund.

Refunds will be processed back to your original payment method within 5–7 business days once approved.

Store your sauces in a cool, dry place away from direct sunlight. Refer to your product label for the Best Before date - the product has a shelf life of approximately 12 months.

Yes! Our sauces are proudly used in cafés across Australia, with Leaf Café as our major partner. If you’re interested in stocking or using Oyku products, please email us at info@oyku.com.au.